Full Time

Director of Campaign Operations and Donor Relations

Greensboro Jewish Federation 5509-C West Friendly Avenue, Greensboro NC

The Greensboro Jewish Federation has a $1.6 million campaign and its foundation has almost $80M in assets under management. Supporting and enriching the lives of Jews locally, nationally, in Israel and worldwide, the Federation supports almost 50 organizations and initiatives. Programs funded by the Federation create life-sustaining and life-changing impact, inspiring and engaging all ages and stages of life.

The Greensboro Jewish community is rapidly growing and changing, and there is a need to enhance and build upon the rich tradition of philanthropy and community and global partnerships. We seek an experienced professional with a proven track-record of strategically and mindfully building and maintaining relationships with donors and key stakeholders.


The Director of Campaign Operations and Donor Relations is a key member of the Jewish Federation of Greensboro’s leadership team. The position is the lead professional for Federation’s annual campaign and works to build and manage a portfolio of major donors and manage the process of identifying, cultivating, soliciting, stewarding and sustaining individual donors and prospective donors. This role works directly with lay leadership and the campaign team to identify, recruit, educate, train and motivate individuals to increase their involvement and philanthropy with the Greensboro Jewish Federation. The Director should be a team player with demonstrated ability to work in a fast-paced environment, lead projects, meet concurrent deadlines, organize time and priorities, and to do so in collaboration with diverse stakeholders including staff, volunteers and donors. The Director shall serve as an ambassador of GJF in the Jewish and general community and should be able to define and articulate the mission of Federation with creativity, energy and enthusiasm.

Responsibilities include:

Campaign and Donor Relations

  • Oversee and manage the Campaign Team and create and execute an annual campaign plan which outlines and highlights the roles, responsibilities, and objectives of each member of the Campaign Team, both volunteer and professional with logistics such as: goals, dollars, solicitor tracking, card rating, matching gifts
  • Assist in the development and execution of the overall strategic plan for an integrated philanthropy model which supports the mission of the organization including endowment and legacy cultivation for the Federation (Perpetual Annual Campaign Endowments/ “PACE”)
  • Build and manage a portfolio of major donors and manage the process of identifying, cultivating, soliciting, stewarding and sustaining individual donors and prospective donors. Meet with donors one-on-one to build and maintain relationships and secure annual gifts
  • Review progress towards goals on monthly basis and course correct as necessary by inspiring solicitors, troubleshooting with them, reminding them of their assignments and recruiting additional solicitors as needed
  • Work to enhance donor stewardship and create an integrated donor relations program that strategically targets all levels of giving, ensuring donors are acknowledged and recognized to strengthen their financial support of the Federation
  • Assist in grant writing and follow-up stewardship with Foundations
  • Research and record information on prospective donors and add any pertinent information that could be helpful in future solicitations to the Salesforce CRM
  • Educate and engage Federation, Foundation and JFS staff in annual campaign
  • Create agendas and write up notes from all Campaign meetings
  • Attend, participate and represent GJF in city, state-wide, and national functions to network and seek meaningful connections in the Jewish and broader general community

Fiscal and Operations Management

  • One of two individuals responsible for leadership role in absence of Executive Director as needed including meetings with Federation president, answering staff needs, and addressing overall Federation duties
  • Work closely with Director of Strategic Marketing and Events with regards to all aspects of campaign operations and donor relations
  • Supervise Campaign and Program Associate
  • Prepare annual budgets and narratives for related programs with accounting department for Budget and Allocations committee


  • Minimum of a Bachelor’s degree, Master’s Degree preferred
  • Minimum of 5 - 7 years of experience in philanthropy, strategy, donor relations or a related field. Jewish Communal Service experience a plus
  • Proven success building and maintaining trusted relationships with key stakeholders
  • Supervisory and administrative background is preferred
  • Knowledge of Jewish values, ethics, holidays, Israel and Global Jewry
  • Knowledge of principles of development and philanthropy
  • Demonstrate personal qualities and skills to act as a dynamic motivator, leader, visionary, team player and role model to volunteers and staff
  • Exhibit mature judgment and diplomacy in handling sensitive and/or confidential matters
  • Ability to work nights and weekends as needed

Additional Qualifications

  • Ability to set priorities and handle multiple tasks; strong organizational skills with ability to create and manage projects, program budgets and timelines
  • Personable, enthusiastic, self-motivated professional; comfortable in a fast-paced working environment, including occasional nights and weekends
  • Ability to work closely with others in a team environment, and effectively interact with all levels of management, community leaders, donors and volunteers
  • Familiarity with Salesforce CRM and MS office suite products

Qualifications: Bachelor’s Degree + Advanced Degree Preferred.